Nationwide Protection. Local Service.

For decades, Alert 360 has provided protection, peace of mind and an enhanced quality of life for our customers across the United States.

We are excited to welcome some of the VIO customers to Alert 360, providing even better service, support and protection. We’ve also introduced new smart home and business technologies to meet the demands of home and business owners, like you.

Nationwide Protection

Excellent service and prompt response with technical advise on plans. Stress are gone after first in home service was conducted. Highly recommend services. Jack was excellent service representative for company!
Kevin Cass
Kevin C.
16:32 28 Mar 24
Have been with alert360 for many many years: very reliable service and very affordable plans. We just moved to a new home and transferring the service was made super easy by the customer service agent (George) and they went above and beyond to get us the sensors etc. while onsite. Highly recommend alert360 for home security.read more
Deepa
Deepa
15:55 28 Mar 24
David did an outstanding job. He was very thorough & explained the operation of the door camera. We appreciate his service
Ken Heningburg
Ken H.
20:12 27 Mar 24
Amazing service. The tech was super friendly. Went out of his way to make sure everything was working properly. All of our locations are monitoring by Alert360.
Scrubs Uniforms
Scrubs U.
19:51 27 Mar 24
Israel was just as puzzled as corporate tech support was, however, between the two of them they were able to find the problem and corrected the problem. Israel was very respectful and professional at all times. Awesome job!
Kevin Byrd
Kevin B.
21:51 22 Mar 24
Service was great. The technician was very helpful. He was very patient explaining the system to us.
Adrian Harris
Adrian H.
19:13 22 Mar 24
Technician was very patient, kind, knowledgeable and professional!! Resolved our issue and offered to fix any additional concerns!!
sarah hoffman
sarah H.
15:15 22 Mar 24
Thank you Tramario, For your thorough and dedication to your a job to satisfy the customer. We have been with Alert 360 for about 5 years now an I think that was the best investment we could have ever made. If you pick the right cameras for what you want, these are the right people to install them. Thanks Tramario, God Bless you all 😔🙏🏾read more
Anthony Bussey
Anthony B.
21:01 20 Mar 24
Tech staff was very professional and efficient. They even showed up early then they suppose to which was refreshing when they give you a time frame most companies are at the end of it or running late. Alert 360 highly recommend them.
James Bazer
James B.
19:17 20 Mar 24
Good service ,same technician from the last time I had a problems , I am very satisfied with my alarm system will probably add cameras later this year.
11rockyy
11rockyy
19:14 20 Mar 24
Always get great service from mark. When he comes out to work on my system. That's why I use alert three sixty
Wayne Wynn
Wayne W.
21:11 19 Mar 24
Tech Steve was very courteous and quick to identify the problem and completed the job quickly. We always appreciate the Alert 360 Technicians for their excellent service.
JOHN PAUL
JOHN P.
20:01 19 Mar 24
Sonny checked my entry sensor and it demonstrated the problem of failing to identify that the door was closed. He noted that the sensor on my entry door and garage door were not installed correctly. The magnet was not aligned with the sensor, so that closure was not always seen. He replaced the entry door sensor and magnet and then re-positioned the magnet on the garage door to align correctly with the sensor.Sonny was professional, knowledgeable, friendly, and courteous. I highly recommend him for his service.read more
Dennis Bozimowski
Dennis B.
18:11 19 Mar 24
Could not ask for better service. Each person l encountered, so professional yet sincere and concerned.
Eunice Cicero
Eunice C.
15:39 19 Mar 24
Alert 360 was a great experience. It was easy and straightforward to get set up. Everett did a great job with the install. He was on time, professional, and explained everything. The app has been very easy to use as well. Would recommend to friends.
Ashley Bennett
Ashley B.
16:39 12 Mar 24

Smarter Security Since 1973

Alert 360 started as a security company in Tulsa, Oklahoma in 1973. In nearly 50 years, we have grown to be the 5th largest residential security provider in the country, serving nearly a quarter of a million customers in 26 states! Today, we own and operate our alarm monitoring center in Tulsa, providing best-in-class technology, dependable service and smart home automation.

We’re dedicated to keeping you connected, protecting the things you care most about and providing you with security, convenience, comfort and peace of mind.

What This Means for Our Customers

Moving forward, you’ll notice the name and logo change on any communications from us.

Otherwise, nothing else has changed. We’re still your local neighborhood security company, with the same team answering our phones, providing service in your home or office, and monitoring your alarms 24/7.

We’re growing and are so excited to have you with us!

the green van

Look for our green and white trucks in your neighborhood soon. We can’t wait to meet you!

You Have Questions, We Have Answers!

We’ve answered the most frequently asked questions below, but if you have specific questions or concerns about your account, get in touch or give us a call!

Call 888-642-4567

(We’re here to help!)

  • Who is Alert 360?

    Alert 360 started as a small security company in Tulsa, Oklahoma in 1973. In 45 years, we have grown to be the 5th largest residential security provider in the country serving nearly a quarter of a million customers in 26 states!

  • How does this benefit me?

    For decades, Alert 360 and the My Alarm Center family of brands have provided protection and peace of mind for security customers across the nation. As separate companies over the years, we’ve matched advancing technology to our product offerings to meet the unique needs that modern security requires.

    As Alert 360, we plan to continue to offer the peace of mind of best-in-class security solutions with all the advantages that a larger company with greater resources has, combined with the local reach of understanding and truly caring about the communities we protect.

  • Do I need to update my account information?

    No, you will remain in our system with the same login credentials you currently use to view your account, make bill payments, and upgrade your service. Even the customer portal experience will remain the same – just with a new coat of paint!

  • Will my app still work?

    Yes, our systems are still compatible with any current apps you have to manage your alarm system.

  • Will I need to get a new system?

    No, your existing system will remain connected and in service.

  • What if I received a letter from another security company saying that Vio sold my account to them?

    It is possible that Vio transferred your account to another security company. No customers were transferred to both companies to our knowledge, so you will have either received direct communication from Alert 360 or this other security company.

    As mentioned above, only some of the Vio customers were transferred to Alert 360 for the ultimate customer experience we have to offer.

    If your account was transferred to another security provider, this was before we entered into an agreement to acquire accounts from Vio.

  • Are you still a local servicing company?

    Yes, our local branches and service technicians will remain the same to take care of all your home security needs, wherever you are!

  • How do I pay my bill?

    If you signed up for paperless billing, you can still pay your bill online through the customer portal using your same login credentials. Mail-in payment details will be included in your next billing cycle.

  • How do I upgrade my system?

    Simply call 888.642.4567 just have your account information handy!

  • What if I have automatic payments set up?

    Your automatic payments and billing are still being managed by the same company in the same system so no action required.

How we reward our customers

Home security that moves with you

If you move, we’ll install a basic home security system at your new home, free of charge. If your new home already has a home alarm system, we’ll waive our connection fee. Details and conditions apply.
Learn More

Up to $1,360 in deductible reimbursement

If you suffer a loss due to a home break-in or fire, we will reimburse your paid homeowners insurance deductible up to $1,360. Details and conditions apply.
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Get rewarded for your satisfaction

Our referral program helps keep your family and friends safe and connected plus rewards you with free monitoring.
Learn More